Getting Started
Billing & Updates
Plans, renewals, refunds, and how plugin updates are delivered.
Plans and renewals
Licenses are sold monthly, quarterly, or annually and renew automatically. Manage the subscription, payment method, and invoices from your portal dashboard under Subscription and Invoices.
A failed renewal payment starts a 14-day grace period — the plugin keeps working and shows a banner while we retry the card.
Refunds
There is a 15-day self-service refund window on new purchases, available from the invoice list in the portal. After that, open a support ticket.
How updates are delivered
Connected sites see new releases on the WordPress Plugins screen, usually within a day of release. Every release lists its changes in the plugin's changelog. Updates require an active license.
If a site is offline or you prefer manual control, download the zip from the portal and update via Plugins → Add New → Upload Plugin — WordPress replaces the plugin in place and keeps all data.