Bookings & Dispatch
Bookings
Everything about managing bookings: list, calendar, creation, detail, and editing.
Ride Booking → Bookings is the operational heart of the plugin — every trip lives here.
The pages
- List View — filter, search, sort, and bulk-manage all bookings
- Calendar View — bookings by pickup date in day/week/month layouts
- New Booking — two ways for staff to create a booking
- Booking form — book through the live customer form
- Manual entry — the fast admin form with auto-pricing
- Booking details — the full view of one trip
- Editing a booking — change anything after the fact
Statuses
Every booking moves through these statuses:
- Pending — new booking awaiting confirmation
- Confirmed — accepted; a Due invoice is created automatically
- Driver Assigned — a driver has the trip
- In Progress — trip underway
- Completed — requires an assigned driver (the plugin refuses otherwise)
- Cancelled — voids the unpaid invoice
Status changes can trigger customer email/SMS notifications — control which under Settings → Notifications, edit the wording under Email Templates.
Return trips
A booking with a return leg creates a second linked booking for the return. One online payment covers both legs; the confirmation email links the two, and the outbound booking's detail page shows the return leg.