Bookings & Dispatch / Bookings
Manual entry
The dispatcher-speed admin form: every field explained.
The Manual entry tab of New Booking is a three-card admin form.
Who's booking
- Regular customer — pick an existing customer (searchable) or enter a new one (first/last name, email, phone; the account is created with the booking)
- Corporate agent — pick the agent, then either a roster passenger they manage or an other passenger typed in free-form. Corporate bookings get the agent's discount automatically and roll up to their account
Trip
- Service and Vehicle — the form is service-aware: airport services swap the address fields for airport pickers (searchable, with IATA codes) and reveal Airline (catalog list or "Other — type airline name") and Flight number; hourly service swaps distance for an Hours input
- Pickup / Drop-off address — Google autocomplete
- Pickup date (calendar) and time (15-minute steps, 12/24-hour per your settings)
- Distance (km) — calculated automatically from the route the moment both ends are set (honoring your avoid-tolls/highways preferences); editable if you want to override
- Passengers / Luggage / Child seats — capped at the chosen vehicle's capacity
- Special requests — free text for the driver
Price
Pricing runs automatically once a vehicle and route (or hours) exist, and recalculates as you change anything relevant. The receipt itemizes base fare, extra stops, airport fee, fuel and card surcharges, corporate discount, discount, and tax.
- Total override — charge a custom amount; the computed total shows struck-through with a "Charged (override)" line so the difference is always visible
- Payment method — Cash, Online, or Invoice
- Status — start the booking as Pending or Confirmed
Create booking stays disabled until the price is calculated — no unpriced bookings.
Drafts
Opening Manual entry from a draft booking prefills the whole trip from what the visitor entered; creating the booking marks the draft converted.